Learn from Industry expert

Susan Martin

Known as an expert in her field, her collaborative style and people skills are evidenced through a strong track record in attracting and retaining highly skilled Planning professionals, often through volatility; she always brings a stabilising influence and collaboration across functions.

With her unique perspective and way with words, Susan communicates Merchandise Planning principles and concepts in a manner that is engaging and hits the mark with junior through to executive audiences.

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Over the course of her 30 year career, Susan has gained extensive experience at the Executive level, developing, integrating and managing the Planning function. Her experience includes positions across many Retail businesses large and small, across the globe:

Group Merchandise Planning Manager; The Cotton On Group
General Manager Merchandise Planning; Retail Adventures
Merchandise Planning Manager (Company); Australian Discount Retail
Company Merchandise Planning Manager; Best & Less
General Manager of Merchandise Planning and Inventory; The Warehouse
Merchandise Manager (Buying & Planning); Seduce
Senior Merchandise Planner; The Foschini Group, South Africa

As the CEO & Founder of SMART IN PLANNING, since launching in 2014 she has worked with over 150 businesses and brands, with a combined annual turnover in excess of $25 Billion!

In 2020, The Planning POD burst into bloom. A rich Merchandise Planning community and free resource centre. The first of its kind, it epitomises Susan's passion for connecting authentically with her audience, leveraging her unique personal experience to elevate others.